Returns & Exchanges

We want you to love what you wear. If something isn’t right with your Found Sheep Club order, we’re here to help.

Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return, your item must be:

Unworn and unwashed
In its original condition
Free from stains, odors, or damage
Returned within the return period

To start a return, email us at hello@foundsheepclub.com with your order number and the item you’d like to return.

Please do not send an item back before contacting us.

Exchanges

Need a different size?

You can return an eligible item according to our return policy and place a new order for your preferred size.

We recommend checking the size guide on each product page before ordering.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us at hello@foundsheepclub.com as soon as possible. Please attach photos that clearly displays the issues or damages.

Include your:

Order number
Description of the issue
Clear photo(s) showing the item and issue

We’ll review the problem and work to make it right.

Return Shipping

Original shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect.

Refunds

Once your return has been received and inspected, we’ll let you know whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Non-Returnable Items

We’re unable to accept returns for:

Items that have been worn, washed, or damaged after delivery
Items returned outside the return period

Additional exclusions may apply where permitted by applicable law.

Cancellations & Order Changes

Because our products are made to order, production may begin shortly after your purchase.

If you need to cancel or change your order, email hello@foundsheepclub.com as soon as possible. We’ll do our best to help, but we can’t guarantee changes or cancellations once production has started.