Frequently Asked Questions

Got a question? You’ll probably find the answer below.

If you still need help, reach out to us at hello@foundsheepclub.com. We typically respond within 1–2 business days.

Orders

Where is my order confirmation?

You’ll receive an order confirmation by email shortly after placing your order.

If you don’t see it, check your spam or promotions folder and make sure you entered the correct email address at checkout.

Still can’t find it? Email us at hello@foundsheepclub.com with the name and email address used for your order.

Can I change or cancel my order?

We begin preparing orders shortly after they’re placed.

If you need to change or cancel your order, contact us at hello@foundsheepclub.com as soon as possible.

Because production can begin quickly, we can’t guarantee that changes or cancellations will be possible once your order has entered production.

I entered the wrong shipping address. What should I do?

If your order hasn’t shipped yet, we’ll do our best to update it. Once an order has shipped, we may not be able to change the delivery address.

Can I use more than one discount code?

Unless otherwise stated, only one discount code can be applied per order.

Discount codes cannot normally be combined with other promotions or applied to previous purchases.

Products & Sizing

What shirts do you use?

Our tees are printed on the Comfort Colors® 1717, a garment-dyed heavyweight tee known for its soft, lived-in feel and relaxed fit.

We chose it because we wanted Found Sheep Club shirts to feel like something you’ll actually want to wear again and again—not just another printed T-shirt.

Are your shirts unisex?

Yes. Our Comfort Colors® 1717 tees feature a relaxed, unisex fit designed to work for both men and women.

We recommend checking the size guide on the product page before ordering to find the fit that’s right for you.

What if I order the wrong size?

No worries. Your purchase is covered by our 30-day money-back guarantee.

If the fit isn’t right or you simply don’t love your shirt, contact us at hello@foundsheepclub.com and we’ll help you with your return.

How should I care for my Found Sheep Club tee?

To help your shirt and print stay looking their best:

Wash inside out
Machine wash cold with similar colors
Use a mild detergent
Avoid bleach
Tumble dry low or hang dry when possible
Do not iron directly over the printed design

Always follow the care instructions on the garment label.

Will the colors look exactly like they do on my screen?

We do our best to represent our products and print colors accurately.

However, colors can vary slightly depending on your screen settings, garment color, and the printing process. Because Comfort Colors® tees are garment-dyed, slight variations are part of their character.

Shipping & Delivery

How long does it take to receive my order?

Every Found Sheep Club order requires approximately 1–2 business days of production time before it ships.

Once your order has shipped, estimated delivery times are:

United States: 3–5 business days
Australia: 3–6 business days
Europe: 4–7 business days

Please keep in mind that these are estimated delivery times. Unexpected carrier, customs, weather, or other delays can occasionally occur.

Do you offer free shipping?

Yes. We offer free shipping on orders over $75.

For orders below $75, available shipping rates will be shown at checkout.

How can I track my order?

Once your order ships, you’ll receive a shipping confirmation email containing your tracking information.

It may take a little time for tracking information to update after your shipping confirmation is sent.

Why hasn't my tracking updated?

Tracking information doesn’t always update immediately.

There may occasionally be gaps between tracking scans while your package is moving through the delivery network.

If your tracking hasn’t updated for an extended period, contact us at hello@foundsheepclub.com with your order number and we’ll be happy to help.

Will all of my items arrive together?

Usually, but not always.

Depending on the products in your order and where they are fulfilled, items may occasionally arrive in separate packages.

If your order is split into multiple shipments, you may receive separate tracking information for each package.

Do you ship internationally?

Yes. Found Sheep Club ships internationally to supported destinations.

Available shipping options and rates will be displayed at checkout.

International orders may be subject to local customs duties, taxes, or import fees depending on the destination.

Returns & 30-Day Guarantee

What is your return policy?

We want you to love your Found Sheep Club tee.

That’s why your purchase is covered by our 30-day money-back guarantee.

If there’s an issue with your order, the fit isn’t right, or you simply don’t love your T-shirt, contact us within 30 days and we’ll help you with your return.

What if I simply don't like my shirt?

That’s okay.

Our 30-day money-back guarantee isn’t limited to damaged or defective products. If you receive your shirt and decide it just isn’t for you, contact us within 30 days.

How do I start a return?

Email hello@foundsheepclub.com with your order number and let us know you’d like to make a return.

We’ll provide you with the next steps.

Please contact us before sending anything back so we can make sure your return is handled correctly.

What if I received a damaged, defective, or incorrect item?

We’ll make it right.

Email hello@foundsheepclub.com with your order number, a short description of the issue, and clear photos of the item.

We’ll review it and help you from there.

When will I receive my refund?

Once your return has been received and approved, your refund will be issued to your original payment method.

Please allow additional processing time for the refund to appear depending on your bank or payment provider.

Found Sheep Club

What is Found Sheep Club?

Found Sheep Club is a Christian apparel brand creating Scripture-inspired clothing for everyday life.

Our mission is simple: to help people wear their faith and share the message of Jesus.

Every design is created to carry a message—whether it serves as a personal reminder of biblical truth or starts a conversation with someone who sees it.

Why “Found Sheep Club”?

Our name is inspired by Jesus’ parable of the lost sheep in Luke 15.

The Shepherd notices the one that is missing, leaves the ninety-nine, goes after the lost sheep, and rejoices when it is found.

That message sits at the heart of Found Sheep Club.

Once Lost. Now Found.

Are your designs based on Scripture?

Yes. Scripture and the teachings of Jesus are at the heart of Found Sheep Club.

Some designs reference specific Bible verses directly, while others are inspired by biblical messages, imagery, and themes.

What does “Once Lost. Now Found.” mean?

It represents the heart behind Found Sheep Club—the biblical picture of the lost sheep being sought and found by the Shepherd.

For us, it’s a reminder of grace, belonging, and following Christ.

Is Found Sheep Club part of a denomination?

No.

Found Sheep Club isn’t built around a denomination. We simply believe that we are disciples of Jesus Christ.

Our focus is on following Christ, His teachings, and sharing His message through the things we create.

What's the mission behind Found Sheep Club?

Our mission is to help people wear their faith and share the message of Jesus.

We believe clothing can be more than something you put on. It can carry a message, remind you of truth, and sometimes start a conversation that may never have happened otherwise.